1.The product has not been used and its original packaging and labels are intact.
2.Make a return or exchange request within 30 days of purchase.
3.Items to be returned or exchanged must have been purchased directly from our website.

1.Please contact our after-sales service team: Contact us via email (sales1@wjwsy.com) .
2.Provide the order number, purchase time, product problem description and clear product photos.
3.Our customer service team will process your return or exchange application within 1-2 working days and inform you of the next steps.

1.Quality issues: If the return or exchange is due to product quality issues, we will bear the return shipping costs and provide you with a full refund or exchange.
2.Non-quality issues: If the return or exchange is due to your personal reasons, you need to bear the return shipping costs.

We provide a 12-month warranty for all our products. If the product cannot be used normally due to quality problems during the warranty period, we will provide you with the following services:

1.During the warranty period, if the product has quality problems, we provide free repair or replacement service.
2.If the product has been discontinued or cannot be repaired, we will provide you with a replacement product of equal value.

1.Failures under normal use: including poor data cable contact, plug damage and other quality issues.
2.The warranty does not cover: problems caused by external damage (such as shearing, excessive pulling) or improper human operation (such as excessive bending, water immersion, etc.).